Hospital Campus – Bluetooth Location-Based Service

MSB’s knowledge and experience with Aruba Network’s Bluetooth Low Energy (BLE) beacon technology were instrumental in the design and implementation of a wayfinding network to help patients and visitors navigate a large multi-site Medical Complex including a hospital, medical pavilion, and parking areas. The technology allows guests to utilize their mobile device in combination with a custom application and cloud-based software to wayfind throughout the complex. The application leverages the location-based navigation capabilities of smartphones and other devices to help people find their way to appointments and amenities, providing detailed routes between buildings and within the facilities to patient rooms, testing centers, cafeterias, and medical offices. MSB’s combined expertise with BLE beacon technology, hardware installation, and RF systems led to a successful deployment that has helped provide efficient and accurate wayfinding, alleviated patient frustration, and increased patient, staff, and physician satisfaction.